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Toll-free Sales Hotline: 1 866 693-2000
Merchant Account Checklist
Understanding Payment Processing
Chargeback Management
Terminal Documentation
Terminal Trouble-Shooting
Reading Statements
Useful Links
Help & Resources for Canadian Merchants
Hours of Operation
Merchant support is open 365 days a year!
Regular Hours
Monday to Friday 8am – 10pm EST
Saturday 9 – 6:30 EST
Sunday 10 – 6:30 EST
Telephone Numbers
If you are an e-commerce merchant, call 1-866-870-6927.
Fax: 1 866 438-5612
Merchant Account Checklist
Help your business succeed by discovering the most important criteria to use when evaluating a merchant account provider.
Understanding Payment Processing
Lower your rates by choosing the solution that works best for your business. Get a better understanding of the world of debit and credit card processing.
Chargeback Management
Learn how to prevent and reduce chargebacks, the chargeback process, and reasons why chargebacks occur.
Useful Links
Small and mid-sized merchant resources focusing on the Canadian marketplace.
Deposit Schedule
Debit and credit deposits are processed within 1 - 3 business days depending on the financial institution that you process with. (Deposit timeframe is calculated after the batch close is initiated).
If you would like to apply for payment processing, need more information, or would like to request a free rate quote: call 1-866-693-2000 or click to contact us about our merchant services.
