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Industry News

Fewer consumers experience credit card fee and rate increases

By Louise Hauser

17/09/2010 - Consumers who pay at credit card machines may have seen positive improvements when looking at their credit card bills, but when considering their personal financial situations, opinion continues to decline.

A recent survey from Consumer Reports found that fewer U.S. credit cardholders for the month of September saw an increase in fees and rates or had limits reduced. According to the report, 7.2 percent of respondents said their credit lines had been reduced or fees and rates had increased in September compared to 8.9 percent last month.

However, the organization's Sentiment Index continued to decline, falling from 45.2 too 44.1, with a mark of 50 or higher indicating positive feelings.

"Americans have not seen any real improvement in their financial situation since the recession hit and this is reflected in our Sentiment Index, which has been in negative territory for the last two years," said Ed Farrell, Consumer Reports National Research Center director.

In August, the unemployment rate remained unchanged at 9.6 percent, according to the Bureau of Labor Statistics. However, private sector employment continued to experience modest improvement, hiring an additional 67,000 workers.

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