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29/01/2010 -
Considering the damage caused by the massive Heartland Payment Systems security breach, it may have been tempting for the company and its CEO, Robert Carr, to hide away from the spotlight and avoid talking about the incident.However, Carr has done the opposite, using the opportunity to try to reform the payment processing industry's security landscape.
The Federal Reserve Bank of Philadelphia recently issued a report discussing Carr's reactions to and thoughts about the breach, as well as his opinions about the industry in the breach's aftermath.
For one, Carr said, knowledge gained as a result of a breach should be widely distributed.
"Knowledge of breach techniques should not be viewed as a competitive advantage among merchants or their processors," Carr told the bank. "Rather, sharing this information is an important contribution to securing increasingly important consumer payments systems and increases the network value for all participants."
Carr has also been an advocate of end-to-end encryption as one of the most promising emerging technologies for payment processing security, using it himself in Heartland's own operations.
