Direct Selling

Pivotal Payments is unique in that we have developed innovative payment processing solutions that are specifically designed for the needs and challenges of the Direct Selling industry. Every year, more direct selling merchants switch to Pivotal Payments because of our industry-leading expertise in card-not-present payment processing and our high-quality merchant-support services.

  • Dedicated team devoted to fully servicing the Direct Selling industry
  • Customized solutions for Direct Selling Merchants
  • Members of the DSA, MLMIA and the ETA (Electronic Transactions Association)

Technology Driven

Pivotal consistently sets itself apart by developing first-generation solutions that directly address the demanding and evolving nature of card-not-present transactions. Since its inception, Pivotal has concentrated on developing secure, powerful and merchant-oriented solutions that meet and exceed ever-changing industry standards. We are uncompromising when it comes to up-time, security and reliability.

Benefits of Integrating the Pivotal Payments Gateway:


Ease of Integration

The flexibility of the Pivotal Payments Gateway (PPG) allows it to integrate with any existing system or customized setup. You can easily import/export your existing customer database files.

Real-time Reporting

Follow your business performance anytime, from anywhere. Export business reports in your preferred file formats (XML, Excel, PDF and more).

Security

Use our sophisticated fraud and security tools to protect your business and your clients.

PCI Compliance

The Pivotal Payments Gateway meets all PCI standards, allowing your business to benefit from additional credibility.

Recurring Billing

Avoid errors by letting the gateway manage recurring payments.

Re-billing

You can immediately process transactions from repeat customers, without re-entering customer information.

Dedicated Merchant Support

We can help you deal with any issue, including chargeback resolution, risk monitoring and more.

Fully Redundant System

Forget about downtime. Our backup servers keep your business up and running 24/7.

Customizable User Access Levels

Assignable security levels let you control employee access to information.

Chargeback/Retrieval Reporting

With Pivotal Payments, a merchant can quickly receive, view and respond to retrievals and chargebacks. Responses can be in the form of text messages and/or scanned images of sales receipts or other documentation. Notifications are automatically returned with information regarding process confirmation or advising of further requirements. We can also provide all documentation associated with a particular chargeback and the ability to manage exception items right from the business computer.

Service and Support

As your payment solution partner, Pivotal Payments is committed to providing unparalleled support to its merchants. Our state-of-the-art support center is available year-round, and you can consult with our experienced technical helpdesk experts and retrieval/chargeback resolution specialists whenever you have a problem, 7 days a week. We offer relationship management services for any merchant that wants more personalized, ongoing support. Our commitment to having completely satisfied merchants also includes an open invitation to contact us at senior management should any merchant need assistance.

At Pivotal Payments, we're not like the banks. We pride ourselves on flexibility and accessibility and we show our merchants respect by providing them with the best support service in the industry - in short, we're concerned about you!

For more information about our Direct Selling call us today at 1 866 296-0443.