Petroleum & C-Stores

Giving your customers complete payment options and premium service ensures you'll be their designated pit-stop for fuel and sundries. But to deliver this premium service, you will need payment processing solutions that offer high-speed authorizations, customized pre-paid cards and innovative reporting solutions. As a leading payment processing solutions provider for the petroleum industry, Pivotal Payments has the right solutions for your company.

Leading Edge Communication

Your authorizations and verifications go through quickly and securely, using dial-up 950 and 800 services, frame relay, TCP/IP, radio frequency, ISDN and VSAT. Flexible platform options include stand-alone, networked, PC or integrated systems.

Complete Payment Solutions

With Pivotal Payments, you can accept all major credit & debit cards, private label cards, turnkey pre-paid fuel cards, EBT and Fleet Cards.

Added Functionality - Enhanced managerial and marketing statistical functions such as tracking cash sales, price changes and price per gallon.

Varied Terminal Interfaces & Flexible Platforms

Pivotal Payments supports all types of stand-alone terminals, network or PC solutions and we support the integration to third-party systems.

Comprehensive Reports - We can provide customized reports that suit your planning and retrieval needs - you will have the flexibility to view shift and batch totals sorted by card type, batch and transaction detail, end-of-day reports, product reports, and price-per-gallon analysis. The option to receive email reports on a daily basis is also available.

Flexible Platforms - Our options include stand-alone, ECRs (Electronic Cash Registers) and pay-at-the-pump applications in either petroleum or c-store environments. We support many brands of gas cards including Autogas, Wright Express, Voyager, Visa, MasterCard Fleet and Gascard.

Chargeback/Retrieval Reporting

With Pivotal Payments, a merchant can quickly receive, view and respond to retrievals and chargebacks. Responses can be in the form of text messages and/or scanned images of sales receipts or other documentation. Notifications are automatically returned with information regarding process confirmation or advising of further requirements. We can also provide all documentation associated with a particular chargeback and the ability to manage exception items right from the business computer.

Service and Support

As your payment solution partner, Pivotal Payments is committed to providing unparalleled support to its merchants. Our state-of-the-art support center is available 24 x 7, and you can consult with our experienced technical helpdesk experts and retrieval/chargeback resolution specialists 24 hours a day, 7 days a week. We offer relationship management services for any merchant that wants more personalized, ongoing support. Our commitment to having completely satisfied merchants also includes an open invitation to contact us at senior management should any merchant need assistance.