From Canada? | Pivotal Live | Call Us: 1 877 462-7486

accept credit cards - Visa, Mastercard, American Express, JCB, Diners

Support That Stands Out

Get the help you need when you need it. Pivotal Payments stands behind you with great support at your fingertips. Contact Pivotal Payments today.

Understanding Payment Processing

Order Free Credit Card Signage

Credit Card Logos for Websites

Support & Resources for Merchants

The Pivotal Payments Merchant Support Team is comprised of friendly and knowledgeable professionals that can help you answer questions about your monthly statements, chargeback resolution, risk monitoring and more. In this section you will find pertinent information regarding the support team as well as general equipment support documentation and FAQs.

Hours of Operation

Merchant support is open 24 hours a day, 7 days per week, 365 days a year!

Merchant support: 1 866 883-1494

Sales: 1 877 GO 2 PIVOTAL (1 877 462-7486)

Deposit Schedule

Debit and credit deposits are processed within 1 - 3 business days depending on the financial institution that you process with. (Deposit timeframe is calculated after the batch close is initiated).