Office of the CEO

If you have previously contacted our Client Care Department and your concerns have not been adequately met, you may escalate your issue to the Office of the CEO.

Please complete the form below with as much detail as possible in order for us to assist you better.

If your request relates to your merchant account, providing the following additional information will assist us in serving you better.

Head Office:

Pivotal Payments
5000 Legacy Drive, Suite 320
Plano, TX

Sales Office:

1100 Rene Levesque West, Suite 900
Montreal, Quebec
H3B 4N4

Need more info?

Our sales and client care staff are at your service.

get a free quote

or Call 1 877 462-7486